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The Cal.com Booking Widget action embeds your Cal.com scheduler directly inside the chat, so users can view real-time availability and book without leaving the conversation. Cal.com Booking Widget action

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Configuration

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Action Name

A short, specific identifier that tells the Agent what this action does (e.g. best_sellers_buttons, support_button).

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When to Use

A detailed description of what the action does and when it must be used. When applicable, you can specify one or more of the following:
  • Positive cues/phrases: Example utterances and keywords that signal this action (include a few variations).
  • Preconditions: What must be true before running.
  • Do not use when: Explicit exclusions to avoid false triggers.
When to use option

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Frequency

Specify how often the Agent can invoke this action to avoid overusing it, e.g Once per chat or Whenever applicable. Frequency option

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Widget

Configure the widget’s settings and appearance.
  • Event link: The link to the Cal.com event page, such as https://cal.com/rick/get-rick-rolled.
  • Layout: The layout of calendar, such as Month, Week, or Column.
  • Hide event type details: Whether to hide the details of the event.
  • Pre-fill information: The information to pre-fill in the booking form, such as Name, Email, and Phone.

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Save Booking Information

Save the data from the booking in variables to re-use later in the chat, if applicable.