Re-sync data sources
Learn how to re-sync data sources in the Knowledge Base.
If you’ve made changes to your Link data sources (websites/webpages) or want to update the information in the Knowledge Base, you can re-sync the data sources to fetch the latest data. This process will re-fetch the data from the source and update the information in the Knowledge Base.
Supported data sources
Re-syncing is available for Links data sources only, which include websites and webpages. Other data sources like Documents, Text, and FAQs do not require re-syncing as they are static and do not change unless you manually update them.
How to re-sync a data source
To re-sync data sources in the Knowledge Base, follow these steps:
- Go to the
Knowledge Base. - Click on the
Linktab to view all the links you have added. - Next to every link is a re-sync icon, as shown below. Click on the icon to queue the link for re-syncing.
Re-sync data sources in bulk
To re-sync multiple data sources at once, click on the checkbox next to the links you want to re-sync. Then, click on the Bulk action dropdown and select Re-sync links.