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The guide below will walk you through the process of disconnecting your WhatsApp account from your chatbot or AI agent in Chatling. The steps differ for chatbots and AI agents. We’ve created separate guides for each below.
Disconnecting your WhatsApp account will prevent Chatling from sending and receiving messages from WhatsApp. To restore this functionality, you must reconnect your WhatsApp account.

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How to disconnect WhatsApp from your chatbot

  1. From your chatbot’s dashboard, click the Settings button under the Chatbot menu.
  1. Go to the WhatsApp tab.
  1. Click the Disconnect button.

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How to disconnect WhatsApp from your AI Agent

  1. From your agent’s dashboard, click the Deploy button in the sidebar.
Deploy
  1. Click the settings icon for WhatsApp.
  1. Click the Disconnect button.