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If you no longer need a chatbot, you can delete it from the dashboard. Deleting a chatbot will permanently remove it from your account, and you won’t be able to recover it. All data associated with the chatbot, including contacts, conversations, and knowledge base will be removed permanently.

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How to delete a chatbot

  1. Open the chatbot you want to delete.
  2. From the menu, click on Settings under the Chatbot section.
Open chatbot settings
  1. Go to the Delete tab.
Click delete tab in chatbot settings
  1. Click the Delete button.
Click delete button
  1. Confirm the deletion by typing delete permanently in the text box and click `Delete“
Confirm delete chatbot