How to set a custom domain
- Open the chatbot you want to set a custom subdomain for.
- From the menu, click on
Settings
under theChatbot
section.

- Go to the
Custom Domain
tab.

- Enter the custom domain you want to use for the chatbot, such as
sample.domain.com
, and click theSave
button.

- Add the DNS records displayed on the page to your domain provider to activate the custom domain.

-
Once you add the DNS records, it may take up to 24 hours for the changes to propagate. You can click the
Verify
button to check if the records are active. -
Once completed and the status is
Active
, the chatbot widget and sharing link will use the custom domain.