
Types of blocks
Here are the different categories of blocks that are available:- Send message: Display messages to the user.
- Capture response: Capture answers from the user, such as text, email, form submission, and more.
- AI: Use AI to generate responses to user’s questions.
- Condition: Add conditions and logic to your flow.
- Action: Perform actions such as sending emails, setting variables, and more.
- Trigger: Trigger events automatically based on user’s actions.
- Zendesk: Connect your chatbot to Zendesk to create tickets.
- Cal.com: Integration for Cal.com to book events and appointments.
Groups
Blocks can be grouped together for better organization and for creating connections between them. A group is created when you drop a block onto an empty area of the canvas. You can then drag other blocks into the group to organize them.