Learn about triggers in Chatling and how to use them effectively in your chatbot flows.
Triggers are events that automatically start a specific flow in your chatbot based on user behavior. They enable you to create more dynamic and responsive chatbot experiences.
Triggers are automatically invoked when their conditions are met. When a trigger is activated, the chatbot will follow the conversation flow connected to that trigger in the builder.
For example, if you have a “Returning User” trigger set up, and a user comes back to your website after being away for a certain period, the chatbot will automatically start the conversation flow linked to this trigger.