Learn about the Sidebar and its functionalities in the Builder.
The sidebar contains four menus:
The Blocks menu contains all the blocks you can add to your flow. Blocks build up the conversational flow of your chatbot.
You can drag and drop blocks onto the canvas to add them to your flow.
Here are the different categories of blocks that are available:
Variables are placeholders that store information during the conversation. You can use variables to store user inputs, API responses, and more. These variables can be used to personalize the conversation and make it more dynamic.
There are two types of variables:
System variables: These are predefined variables that store system information or can be used to perform a specific action. For example, the contact_email
variable can be used to store the user’s email address and save them as a lead.
If you click on a system variable, you can view its purpose.
There are also additional system variables that aren’t imported by default. To view and import them, click the Import system variables
button.
Custom variables: These are variables you create to store information specific to your chatbot. For example, you can create a custom variable to store the user’s question and use it in the AI Response
block to generate a response from the AI.
The AI Configuration menu allows you to configure the default AI settings for your chatbot. These settings are used when the chatbot generates AI responses using the Knowledge Base.
You can configure the following settings:
View examples
button to see examples of instructions you can provide.The Settings menu allows you to configure the chatbot’s general settings. Here’s what you can configure:
Learn about the Sidebar and its functionalities in the Builder.
The sidebar contains four menus:
The Blocks menu contains all the blocks you can add to your flow. Blocks build up the conversational flow of your chatbot.
You can drag and drop blocks onto the canvas to add them to your flow.
Here are the different categories of blocks that are available:
Variables are placeholders that store information during the conversation. You can use variables to store user inputs, API responses, and more. These variables can be used to personalize the conversation and make it more dynamic.
There are two types of variables:
System variables: These are predefined variables that store system information or can be used to perform a specific action. For example, the contact_email
variable can be used to store the user’s email address and save them as a lead.
If you click on a system variable, you can view its purpose.
There are also additional system variables that aren’t imported by default. To view and import them, click the Import system variables
button.
Custom variables: These are variables you create to store information specific to your chatbot. For example, you can create a custom variable to store the user’s question and use it in the AI Response
block to generate a response from the AI.
The AI Configuration menu allows you to configure the default AI settings for your chatbot. These settings are used when the chatbot generates AI responses using the Knowledge Base.
You can configure the following settings:
View examples
button to see examples of instructions you can provide.The Settings menu allows you to configure the chatbot’s general settings. Here’s what you can configure: