Contacts
Overview
Learn how to leverage the Contacts feature to capture leads and manage your customer data.
Chatling makes it easy to capture and manage leads directly through chatbot conversations. All saved contacts are displayed in the Contacts
page in your dashboard.
With the Contacts feature, you can automatically collect and store user information during chat interactions—turning conversations into valuable customer records.
What you can do
- Automatically create contact records using chatbot flows
- Capture key details like name, email, phone number, company, and more
- Customize how and when contact info is collected using the Create Contact block
- View, manage, and export saved contacts from the Contacts page
- Sync contact data with your CRM or other tools via exports, Zapier, or our API