The Text block is used to capture user input in the form of text. You can use this block to prompt users for answers and collect the necessary information.

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Configuration

Input text block editor

You can configure the following settings for the Text block:

  • Store answer in variable: Choose a variable to store the user’s response. You can use the stored data in other blocks to personalize the conversation.
  • Input required: Determine whether the user must provide an answer to proceed. If this option is disabled, a Skip button will appear, allowing users to skip the input.
  • Min. characters: The minimum number of characters the user must enter.
  • Max. characters: The maximum number of characters the user can enter.
  • Quick replies
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