Quick replies are messages that will help users respond quickly without having to type out a full response. They are displayed as buttons above the input field and users can click on them to send a message.
Quick replies are available for the following Capture Response blocks:
Here’s how to add quick replies to a supported block:
Add
to add a new quick reply.For example if the label is “Pricing” and the message is “Tell me about your pricing”, the user will see a button with the text “Pricing” and when they click on it, the message “Tell me about your pricing” will be sent.
Quick replies are messages that will help users respond quickly without having to type out a full response. They are displayed as buttons above the input field and users can click on them to send a message.
Quick replies are available for the following Capture Response blocks:
Here’s how to add quick replies to a supported block:
Add
to add a new quick reply.For example if the label is “Pricing” and the message is “Tell me about your pricing”, the user will see a button with the text “Pricing” and when they click on it, the message “Tell me about your pricing” will be sent.