Welcome to Chatling, the platform for building AI-powered chatbots.
Chatling is a no-code platform that allows businesses to build conversational AI chatbots with ease and speed. Whether you’re looking to automate customer support, generate leads, or provide information, Chatling can help you create a chatbot that meets your needs.
This is your guide to getting started with Chatling. Here, you’ll learn how to create your first chatbot, build its flow, and deploy it to your website in no time.
Let’s get started! 🚀
What we’ll be covering:
After you sign up and verify your email, the first step is to create your chatbot.
Create chatbot
button.Create chatbot
.Congrats! You’ve created your first chatbot. Now you can start building it based on your requirements.
For your chatbot to be functional, you need to build its conversational flow. This can be done using the Builder.
From your chatbot’s dashboard, click on the Builder
menu to open it.
The Builder is where you can create and manage your chatbot’s flow. It’s a visual interface that allows you to add and connect blocks to create a conversational flow.
All chatbots contain a default Start
block, which is the entry point of the conversation.
On the left sidebar, you’ll find the following menus:
Once you add blocks to the canvas, you must connect them to create a flow that guides users through the conversation. Failure to do so will result in the chat ending prematurely.
Each block has its own configuration settings that you can customize. To configure a block, click it and its settings will appear on the right side of the screen.
While you’re building the chatbot, you can test it to see how it works. This allows you to identify any issues and make improvements before publishing it.
Click the Preview bot
button in the top right corner of the screen to launch the chatbot for testing.
Your work is saved automatically as you build your chatbot. You can also save it manually by clicking the Save
button in the top right side of the screen.
Your work is saved automatically as you build your chatbot. You can also save it manually by clicking the Save
button in the top right side of the screen.
Any changes you make to the chatbot are saved as drafts until you publish them. This allows you to work on the chatbot and test it without affecting the live version.
Once you’ve built and tested your chatbot, you can publish it to make it live. Click the Publish
button in the top right corner of the screen to publish your chatbot.
The Knowledge Base is where you upload information that the AI uses to generate responses to user queries. It uses this information to provide accurate and relevant responses to users.
You can add websites, documents, texts, and FAQs to the knowledge base. When a user asks a question, the AI searches the knowledge base for relevant information and generates a response based on the data it finds.
Therefore, if your chatbot contains an AI Response block and it’s “Response Source” is set to “Knowledge Base”, you need to populate the Knowledge Base with information that the AI can use to generate responses.
You can customize the appearance of your chatbot to match your brand, such as colors, icons, and other design elements. This helps create a chatbot that fits seamlessly into your website.
To customize, click on the Appearance
menu from your chatbot’s dashboard.
Once you’ve built your chatbot, it’s time to deploy it to your website. Here’s how you can do it:
Add to website
menu from your dashboard.
head
or body
section of your website’s HTML. If you selected the “Inline” mode, you must paste the code where you want the chatbot to appear on your website.That’s it! Your chatbot is now live on your website, ready to engage with your visitors.
Welcome to Chatling, the platform for building AI-powered chatbots.
Chatling is a no-code platform that allows businesses to build conversational AI chatbots with ease and speed. Whether you’re looking to automate customer support, generate leads, or provide information, Chatling can help you create a chatbot that meets your needs.
This is your guide to getting started with Chatling. Here, you’ll learn how to create your first chatbot, build its flow, and deploy it to your website in no time.
Let’s get started! 🚀
What we’ll be covering:
After you sign up and verify your email, the first step is to create your chatbot.
Create chatbot
button.Create chatbot
.Congrats! You’ve created your first chatbot. Now you can start building it based on your requirements.
For your chatbot to be functional, you need to build its conversational flow. This can be done using the Builder.
From your chatbot’s dashboard, click on the Builder
menu to open it.
The Builder is where you can create and manage your chatbot’s flow. It’s a visual interface that allows you to add and connect blocks to create a conversational flow.
All chatbots contain a default Start
block, which is the entry point of the conversation.
On the left sidebar, you’ll find the following menus:
Once you add blocks to the canvas, you must connect them to create a flow that guides users through the conversation. Failure to do so will result in the chat ending prematurely.
Each block has its own configuration settings that you can customize. To configure a block, click it and its settings will appear on the right side of the screen.
While you’re building the chatbot, you can test it to see how it works. This allows you to identify any issues and make improvements before publishing it.
Click the Preview bot
button in the top right corner of the screen to launch the chatbot for testing.
Your work is saved automatically as you build your chatbot. You can also save it manually by clicking the Save
button in the top right side of the screen.
Your work is saved automatically as you build your chatbot. You can also save it manually by clicking the Save
button in the top right side of the screen.
Any changes you make to the chatbot are saved as drafts until you publish them. This allows you to work on the chatbot and test it without affecting the live version.
Once you’ve built and tested your chatbot, you can publish it to make it live. Click the Publish
button in the top right corner of the screen to publish your chatbot.
The Knowledge Base is where you upload information that the AI uses to generate responses to user queries. It uses this information to provide accurate and relevant responses to users.
You can add websites, documents, texts, and FAQs to the knowledge base. When a user asks a question, the AI searches the knowledge base for relevant information and generates a response based on the data it finds.
Therefore, if your chatbot contains an AI Response block and it’s “Response Source” is set to “Knowledge Base”, you need to populate the Knowledge Base with information that the AI can use to generate responses.
You can customize the appearance of your chatbot to match your brand, such as colors, icons, and other design elements. This helps create a chatbot that fits seamlessly into your website.
To customize, click on the Appearance
menu from your chatbot’s dashboard.
Once you’ve built your chatbot, it’s time to deploy it to your website. Here’s how you can do it:
Add to website
menu from your dashboard.
head
or body
section of your website’s HTML. If you selected the “Inline” mode, you must paste the code where you want the chatbot to appear on your website.That’s it! Your chatbot is now live on your website, ready to engage with your visitors.