> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatling.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Actions

> Choose the tasks performed by a workflow.

Actions perform tasks when a workflow runs. Add an action from the left sidebar, configure it, then connect it to the next step.

<img src="https://chatling-assets.b-cdn.net/actions-menu-workflows.jpg" width="500" />

## Conversation actions

* Send message
* Add internal note
* Change conversation status
* Set conversation priority
* Assign conversation to teammate
* Assign conversation to team
* End conversation
* Return conversation to AI

## Contact actions

* Create or update contact
* Set contact fields

## Other actions

* Set variable
* Send email
* HTTP request
* Google Sheets
* HubSpot
* Zendesk
* Slack
* Airtable

## Success and failure paths

Some actions provide separate **Success** and **Failure** paths. Connect both paths to control what happens after each result.