> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatling.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk

> Create Zendesk tickets and users with your AI Agent.

The Zendesk integration lets your AI Agent create support tickets and customer records directly from a conversation.

## Available actions

* **Create Ticket**: Send an issue or request to your support team.
* **Create User**: Add a customer as a Zendesk user.

## Set up an action

1. Open your AI Agent and go to **Actions**.
2. Click **New** and choose a Zendesk action.
3. Enter your Zendesk subdomain and connect your account, or select an existing connection.
4. Enter an **Action name**, explain **When to use** it, and choose its frequency.
5. Add any input parameters the Agent should collect.
6. Configure the ticket or user fields.
7. Create the action, then enable it from the Actions page.