> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatling.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Buttons
Displays a set of buttons in the chat, such as URL buttons to open a webpage or text buttons to send preset replies that keep the flow moving.
## Configuration
### `Action Name`
A short, specific identifier that tells the Agent what this action does (e.g. best\_sellers\_buttons, support\_button).
### `When to Use`
A detailed description of what the action does and when it must be used.
When applicable, you can specify one or more of the following:
* **Positive cues/phrases**: Example utterances and keywords that signal this action (include a few variations).
* **Preconditions**: What must be true before running.
* **Do not use when**: Explicit exclusions to avoid false triggers.
### `Frequency`
Specify how often the Agent can invoke this action to avoid overusing it, e.g `Once per chat` or `Whenever applicable`.
### `Buttons`
Add the buttons that you want to display in the chat. Buttons can be of two types:
* **URL button**: Opens a webpage when clicked.
* **Text button**: Sends a message to the AI agent when clicked. If a `Message` is provided, it will be sent as the message. Otherwise, the button label will be used.
To reorder the buttons, click the drag handle next to a button and move it up or down.
